In Store Pickup: We offer In Store Pick Up at our San Angelo location. If you wish to purchase your item online and pick up in store, please select the In Store pick up button found in your shipping options during check out. We cannot offer refunds or replacement items for any In-Store pick up orders that are not picked up within their allotted shelf life.
Warm WeatherShipping Policy:
Shipping out from our San Angelo, TX location is extremely challenging starting from mid-May to early October. To help the fight against melting, please allow an additional 24 hours to properly chill your package before it leaves our facility during the warm shipping months. Insulation and ice pack are included at no charge when temperatures reach 80 degrees. Also, although the chocolate may be a gift, please make sure someone will be home to take the package inside after delivery to avoid melting on a porch or in a parcel locker.
During the warm shipping season (May - October), we require additional time to properly chill your package for 24 hours before we can send it out. We ship Mon-Wed when temp is over 80 degrees. During the colder seasons we will ship Mon-Fri.
Cut off time to place your order for a warm weather Wednesday shipment would be Tuesday at 2:00pm Central to allow proper chilling time.
After placing your order, you will receive an email confirming that your order was placed. Once your order is processed, you will receive a second email with tracking information once a shipping label has been created.
Available Shipping Options:
The following options are now available:
UPSGround/ USPS Priority : 1 - 4 days (available mid Oct-mid May). Mid May-September Heat Advisory Warning, Product not guaranteed to arrive in good condition.
2nd Day Air: (available year-round). June-September Heat Advisory Warning, Product not guaranteed to arrive in good condition.
Overnight: (available year-round) June-September, best option to avoid melting.
UPS / USPS is making every attempt to ensure delivery in a timely manner however, they cannot guarantee transit times due to weather-related delays and COVID impact.
-We only ship within the United States.
-If you are shipping to a PO Box, please choose a USPS option.
-Address Accuracy- Be sure all addresses are correct and include zip codes and applicable apartment, suite and floor numbers. Business addresses should also include the name of the company. If the addresses are incorrect, an additional shipping charge will be billed to you if we have to reship the item or if the carrier corrects the address and charges us for the address correction.